Pre-workshop surveys
I polled employees on their biggest writing hurdles (time management, idea organization, grammar, etc.).
Existing document review
I collected examples of typical memos, emails, and reports to spot recurring language or structure problems.
Management interviews
Clarified company tone and style expectations with leadership, identifying key improvement areas.
Curriculum design
I built a workshop syllabus covering freewriting, outlines, brand voice consistency, and editing shortcuts.
Modular approach
I created separate modules for email etiquette, internal memos, and external reports, ensuring relevance to diverse roles.
Solo review framework
I suggested a short, standardized feedback loop employees could follow post-training to maintain writing quality.
Interactive workshops
I led group sessions with hands-on exercises and real-time feedback for common writing scenarios.
Follow-up resources
I distributed checklists and cheat sheets summarizing grammar tips, style guidelines, and productivity methods.
Post-training support
I provided one-on-one coaching for employees who asked for deeper guidance, reducing anxiety and revision cycles further.